The "payments" business is not
complicated, it's just not easy.
Every payments
company should appreciate the four "framework
fundamentals" and how your own company performs in
each area.
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Getting the Business ‐
Getting merchants in the door and active..
‐ Target Markets In Scope
‐ Sales & Marketing Plans
‐ Methods of Payments Needed
‐ Merchant API and Network Options
‐ Currency Options Needed
‐ Merchant Application Process
‐ Credit Underwriting & Risk Tolerance
‐ Merchant Contracts
‐ Merchant Set Up Efficiencies
‐ Pricing Strategies
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Servicing Your Business
Delivering what you sold.
‐ Authorization Processing
‐ Clearing Processing
‐ Merchant Reports
‐ Retrieval Requests
‐ Chargeback Management
‐ Representment Management
‐ Value Add Services
‐ Fraud Tools
‐ Client Relations
‐ Technical Support
‐ Merchant Communications & Support
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Managing Your Business
Reduce churn
..avoid burn
‐ Risk Management
‐ Card Scheme Compliance
‐ Interchange Management
‐ Card Scheme Cost Controls
‐ Systems Uptime
‐ Card Present and Card Not Present Capabilities
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Controlling and Growing Your
Business The future is now
‐ Ongoing Product Development
‐ Payment Services Directive
‐ Regulatory Management
‐ Data Security
‐ Industry Participation
‐ Merchant Advocacy
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